GIAC GASF Exam Questions For Guaranteed Success [April 2018 Dumps]

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Latest GIAC GASF Dumps Exam Questions and Answers:

Question: 51
 
Refer to the image shown: When opening the WFM Schedule Intra-Day view it looks like the image, what conclusion can you draw from this?
 
A. There is a problem with coverage before 7AM and 6PM
B. There is a 'dip' in coverage at 2PM - 3PM
C. Coverage is sufficient
D. There is no Master Forecast for that day
 
Answer: C 
Question: 52

 
Is it possible to configure breaks as mandatory elements of a shift?
 
A. Yes, for any break
B. Yes, for paid breaks only
C. No
D. This depends on other configuration constraints
 
Answer: C 
Question: 53
 

Breaks and_____________ are created together?
 
A. Activities
B. Contracts
C. Shifts
D. Site/Team
 
Answer: C 
Question: 54

 
An Agent requests a Specific shift using WFM web for Agents. Immediately after the request is sent the actual status reads "Not scheduled". What does this mean?
 
A. The request is granted, but the Agent has to wait until a schedule will be created
B. The request is granted, but the Agent has to wait until a schedule will be published
C. The request is declined because a schedule is not published for the requested day(s)
D. The request is declined because a schedule is already published
 
Answer: B 
Question: 55

 
What task can using WFM Web for Supervisors allow you to do?
 
A. Assign Agents into the teams
B. Approve vacation
C. Create a Vacation rule
D. Assign an Agent into Agent Group
 
Answer: D